Getting Started

Initial Call

We understand that making the initial call can be a daunting task. Our Care Coordinator will guide you through the process from first call to first appointment with ease. We are ready to hear your concerns, answer your questions, and choose the best therapist for your needs. You can reach our Care Coordinator by phone or email at WeCare@SonomaFamilyInc.com

Intake Forms and First Appointment

Please review the opening paperwork and fill out the New Client Form online before the first appointment.

New Client Form Online
Privacy Practices – (Español)
Informed Consent – Minor – (Español)
Informed Consent – Adult – (Español)
Telehealth Consent and Guidelines

Working together

You and your therapist will develop and routinely review a treatment plan together so that you are confident that we are addressing your goals. This helps us keep therapy focused and assures that we are meeting your needs effectively.

Common Questions

We want to help make this work for you! We are “Out of Network” providers and can supply you with a receipt to submit to your insurance for your specific plan should you want to seek reimbursement per your benefit package.  Additionally, most Health Savings Accounts/Health Reimbursement Accounts can be used to cover the cost of therapy. Our pre-licensed staff offer a sliding scale.

You will be an active part of creating your treatment goals and we will assess progress together. An average treatment stay is between 6-8 months but this can vary greatly depending on goals, finances and personal choice. After we meet, we can give you a better idea. We will plan your time in therapy with you.

We want you to find the best avenue for support and change possible. We will share other appropriate resources with you that you can utilize outside of the office. We create a plan for therapy together and will check in often to make sure our time is worthwhile to you. Ultimately we want to help you make an informed decision. Give us a call, have a conversation, and see what you think!

Your child or teen knows when something isn’t going smoothly. They also might be relieved that help is on the way! You can explain counseling in developmentally appropriate language by saying something like: “When things are hard for you at home (or at school), sometimes it helps to have a special place to talk and play.”

Or you can be more specific: “I know this [divorce/move/loss] has been difficult for everyone and I want you to have a special person who will help you.”

Most importantly, let them know that they are not alone and that their opinion matters. This decision is one that you will make together. Many of our kids are hesitant and even scared that first visit but by the time they leave, they are already looking forward to coming back.

Some partners are uncomfortable or unfamiliar with therapy and feel that they will be ganged up on. Our therapists remain neutral and are on the side of the relationship, rather than one person. We are very approachable and want to make you both feel welcome. We suggest including your partner in choosing the therapist – show them websites and bios, have them on the call with you and then ask your partner to commit to three sessions with you. We believe that they will feel heard, understood, and be willing to continue.

Have a Question of Your Own?

New Question Form
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